1. Information We Collect
STAT Mobile Imaging ("we," "us," or "our") collects personal information when you use our website, contact us, or receive our mobile imaging services. This may include:
- Name, email address, phone number, and facility information
- Patient health information as required to perform diagnostic imaging services
- Insurance and billing information
- Information submitted through our contact forms
2. How We Use Your Information
We use the information we collect to:
- Provide mobile X-ray and diagnostic imaging services
- Respond to inquiries and service requests
- Communicate with healthcare providers about patient care
- Process billing and insurance claims
- Improve our services and website
- Send marketing communications (with your consent)
3. HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is handled in accordance with HIPAA regulations. We maintain administrative, technical, and physical safeguards to protect patient information.
4. Information Sharing
We do not sell or rent your personal information. We may share information with:
- Healthcare providers involved in patient care
- Insurance companies for billing purposes
- Service providers who assist in our operations (bound by confidentiality agreements)
- Authorities when required by law
5. SMS/Text Messaging Privacy and Consent
Stat Mobile Imaging may use SMS text messaging to communicate with patients and customers about requested services. Messages may include appointment scheduling and confirmations, rescheduling or cancellation notices, estimated arrival updates, service-related notifications, and responses to customer-care questions.
SMS consent is optional and is not a condition of receiving medical imaging services. Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. After opting out, you will no longer receive SMS messages from us unless you provide consent again. For assistance, reply HELP or call Stat Mobile Imaging – Houston at (832) 699-9729.
Opting out of SMS messages will not affect your ability to receive services or communicate with us through other available methods.
We do not sell, rent, or share mobile phone information with third parties or affiliates for marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
Information may be disclosed to service providers that support delivery of our communications, but only as necessary to provide those services and subject to appropriate privacy and confidentiality requirements.
Please review our Terms of Service.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications
- Opt out of SMS text messages at any time by replying STOP
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your experience and analyze website traffic. You can control cookie settings through your browser preferences.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Houston Customer Service: 832-699-9729
- Rio Grande Valley: 956-647-5066
- Email: support@statmobileimaging.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.